FTS Borehamwood operates an Inbound unit with 95 seats and an Outbound unit with 120 seats.

FTS Gorleston currently operates 135 inbound and outbound seats with the capability of increasing to 210 seats.

FTS currently receives circa 7,000 Inbound calls a day and makes about 8,000 Outbound contacts per day. Our Back Office supports these calls by fulfilling around 15,000 items per month.

We operate a 24/7 facility which enables complete flexibility to implement and deliver profitable contact strategies for all clients ... large or small